Client Cancellations: More than 24 hours' notice is required, free of charge. Less than 24 hours' notice will result in a full session fee. You get one "free" late cancellation per session block.

Trainer Cancellations: Less than 24 hours' notice entitles you to a free session rescheduled within 7 days. More than 24 hours' notice allows rescheduling within 7 days, but there is no free session.